Symplicity today announced VOICE™ Higher Education, a cloud-based communications and constituent relationship management (CRM) system specifically designed for college and university campuses. With more institutions seeking to improve and streamline campus communications, the new system gives institutions a fully functional and easy-to-use platform to effectively collect, track, route and interact with constituents through a single, web-based environment.
The new platform allows institutions to automate communication processes with their various stakeholders, capturing all engagement and interactions with students, parents, alumni, state and local governments via multiple mediums, including webforms, emails, social media, letters, phone calls, drop-ins, meetings and more.
Serving more than 1,500 offices in higher education with a variety of products, Symplicity is also the CRM provider of choice for elected government officials. Given the company’s footprint in higher-ed and success with CRM in government, Symplicity is excited to provide its comprehensive CRM solution to the higher education space.
Some key features of VOICE™ Higher Education include:
- Detailed constituent management and tracking of all constituent touch-points
- Enterprise-grade CRM for multi-office deployment across various departments
- Email and newsletter tracking and advanced scheduling
- Industry-leading rules engine which automates business processes for incoming and outgoing correspondence
- Custom workflow management
- Event management and scheduling toolset
- Powerful ad hoc reporting
- Robust customization tools
Symplicity is thrilled to offer VOICE™ Higher Education to institutions of varying levels of size and budget. For more information about VOICE™ Higher Education, or to schedule an online demonstration, please contact our Sales team or visit https://careerhub.co.uk/voice-higher-education.
